FAQ


Below are frequently asked questions, you may find the answer for yourself

You can be assured that shopping with DealsCN is safe. We’re a Paypal-verified merchant. Security is very important to us at DealsCN and our site contains its own encryption software to ensure critically sensitive information, such as your name, address and your credit/debit card details are always safe.
Please contact us within 5 hours of placing your order if you would like to cancel it. 12% administration fees will be imposed. This does not apply to items which we find to be out of stock after your payment, in which case DealsCN will contact you for either an alternative item or refund of that item.
Tracking information will be uploaded within 2 business days of your order being shipped (meaning sent out to the post office). Please note that the courier, China EMS, requires 24 hours after the parcel is shipped before tracking details are available online.
After we sent out your parcels, you will receive a completed email from us with a tracking number, please check your email's inbox and spam folder. Or If you have registered account please go to you account page.
Yes, we ship worldwide! If you are having trouble checking out, kindly contact us here and we will be happy to rectify the situation.
We offer Worldwide FREE shipping.
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All orders have a processing time of 2 – 5 business days. On average, delivery takes 7 to 15 business days (excluding weekends and public holidays) by Registered Airmail from China to overseas destinations. Please read the full shipping details here.